hotel4d Privacy Policy
This page describes what we collect when you use hotel4d and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering regulations. Our commitment is to handle your data transparently and securely, and to respect your rights over the information you share with us.
Our services are available only where local law permits online gaming and sportsbook wagering. Users are responsible for verifying that their access and use of hotel4d comply with their own jurisdiction's regulations. We do not offer our services in jurisdictions where online wagering is prohibited.
If you have questions about how we handle your data or wish to exercise your rights, contact our support team. We provide English support and can clarify any aspect of this policy.
What Data We Collect on hotel4d
When you create an account on hotel4d, we collect your full legal name, date of birth, email address, and phone number. We also collect your residential address and government-issued identification (KTP, passport, or driver's license). This information is required to verify your identity and comply with anti-money-laundering and know-your-customer (KYC) regulations.
We collect payment information when you deposit or withdraw funds. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive transaction confirmations from your payment provider. If you use a bank transfer via mobile banking, local payment, online payment, or e-wallet, we collect your account holder name and the last four digits of your account number. We do not store your full bank account details or card numbers on our servers.
We collect behavioral data when you use hotel4d. This includes your login history, the games or markets you access, your bet history, and your withdrawal requests. We use this data to detect fraud, prevent money laundering, and improve our platform. We also collect technical data such as your IP address, browser type, device type, and operating system.
How We Use Your Data on hotel4d
We use your personal data for the following purposes: to verify your identity and comply with KYC regulations; to process your deposits and withdrawals; to detect and prevent fraud and money laundering; to respond to your support requests; and to improve our platform and services.
We may also use your data to send you service notifications (e.g., withdrawal confirmations, account alerts) and to comply with legal obligations. We do not use your data for marketing purposes unless you have explicitly opted in.
- Identity Verification
- We use your name, date of birth, and ID to confirm you are who you claim to be and to comply with KYC regulations
- Payment Processing
- We use your payment information to process deposits and withdrawals through mobile banking, local payment, online payment, and bank transfers
- Fraud Detection
- We use your behavioral and technical data to identify suspicious activity and protect your account
- Legal Compliance
- We use your data to comply with anti-money-laundering laws and respond to legal requests
Third-Party Processors and Data Sharing on hotel4d
We work with third-party service providers to operate hotel4d. These include payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking), fraud-detection services, and cloud hosting providers. We share only the data necessary for these providers to perform their services. We require all third-party processors to maintain the same level of data protection as we do.
We may disclose your data to legal authorities if required by law or if we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights, or prevent fraud. We will not disclose your data to third parties for marketing or commercial purposes without your explicit consent.
Cookies and Tracking on hotel4d
We use cookies to remember your login session and to track your activity on hotel4d. Cookies are small files stored on your device that help us recognize you when you return. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
We do not use cookies for tracking across other websites. We do not sell your browsing data to advertisers. You can disable cookies in your browser settings, but this may affect your ability to use hotel4d.
Data Retention and Deletion on hotel4d
We retain your personal data for as long as your account is active and for a period after account closure to comply with legal and regulatory requirements. Typically, we retain data for five to seven years after account closure. If you request account deletion, we will remove your data from our active systems, but we may retain anonymized or aggregated data for statistical purposes.
You have the right to request access to your data, to correct inaccurate data, and to request deletion of your data (subject to legal retention requirements). To exercise these rights, contact our support team.
Data Security and Protection on hotel4d
We use encryption (TLS/SSL) to protect data in transit between your device and our servers. We store sensitive data (passwords, payment information) in encrypted form on our servers. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.
However, no online system is completely secure. We are not liable for data breaches resulting from circumstances beyond our reasonable control, such as zero-day exploits or attacks on our infrastructure. If a breach occurs, we will notify affected users as required by law.
Your Rights and Choices on hotel4d
You have the right to access, correct, and delete your personal data, subject to legal and regulatory requirements. You have the right to opt out of non-essential communications. You have the right to data portability—we can provide your data in a structured, machine-readable format.
To exercise any of these rights, contact our support team with your request. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.
Changes to This Policy on hotel4d
We may update this privacy policy at any time. If we make material changes, we will notify you via email or in-app notification. Your continued use of hotel4d after such notification constitutes acceptance of the updated policy. If you do not agree with the changes, you may close your account.
Contact Us on hotel4d
If you have questions about this privacy policy or how we handle your data, contact our support team. We provide English support and can address your concerns promptly. You can also reach out if you wish to exercise your rights regarding your personal data.